What should I do if I need to change the time or date of the visit?
No problem! Let us know and we will do our best to reschedule your visit.
What to do in bad weather?
For little rain, we will provide you with disposable raincoats for free. In the event of very bad weather, we will contact you to find a common solution (rescheduling or reimbursement). By the way, Scrooser is water resistant.
Is it possible to rent SCROOSER without a guide?
Our company does not provide this type of service. We strive to provide you with a legal, fast and easy way to meet Paris with the help of a guide.
Is the Scrooser easy to fly?
The self-balancing system of Scrooser is an extremely stable scooter itself. Usually it will take 5 minutes to get used to rolling and turning. We recommend that you have experience cycling.
Is Scrooser legal in Paris?
Scrooser is classified as an electric bike so that we can ride on bike paths, combined areas for bikes and pedestrians and also on roads on the right side of the line as a cyclist.
Do I have to wear a helmet?
Safety is our number one priority and we 100% recommend that you wear a helmet that will be provided to you in our office. Do not worry, we have more sizes and we use a special disinfection for this purpose with charlottes.
Do I have to wear special clothes?
We recommend comfortable shoes, In summer it is good to have sunglasses, in winter we will provide gloves.
Offer for large groups and companies?
Please contact us directly on our email firstname.lastname@example.org for a personalized offer
What should I bring to the meeting point?
Do not forget any document with your photo to confirm your identity and please arrive at the meeting point 15 minutes in advance for the small papers and the test.
Does Scrooser have an age limit?
We recommend mounting Scrooser from 15 years old. In exceptional cases (13-14 years old), young people must be accompanied by a parent and must have good driving skills and already have some experience of cycling, etc. Please inform us in advance
Can I offer a Scrooser Tour experience as a gift?
Of course! We will send you a nice gift voucher. If you have special wishes, please do not hesitate to contact us.
Am I properly insured during my guided excursion with SCROOSER?
We pay particular attention to the safety of our customers, for this we opted for professional multi-risk insurance with our partner (MMA PRO PME), as well as an all-risk liability covering all damage from accidents, bodily injury to drivers, defense and recourse, we make available to our customers visible documents on request.